Cookie Policy
Effective Date: December 26, 2025
Last Updated: September 25, 2026
1. Introduction
This Cookie Policy explains how Slick AI ("Slick", "we", "us", or "our") uses cookies and similar tracking technologies on our website (www.getslick.ai), web applications, and services (collectively, the "Services").
By using our Services, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through our Cookie Preference Center.
This policy applies to all users of our Services, including Individual users, Teams members, Business customers, and visitors to our marketing materials.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
Types of tracking technologies we use:
- Cookies: Small text files stored on your device
- Local Storage: Similar to cookies but with larger storage capacity
- Session Storage: Temporary storage cleared when you close your browser
- Pixels/Web Beacons: Tiny images that track user behavior
- Device Fingerprinting: Technique to identify unique devices
- SDKs: Software development kits in mobile applications
3. How We Use Cookies
We use cookies and similar technologies for the following purposes:
3.1 Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be disabled.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| slick_session | Maintains user session state | Session | Slick |
| csrf_token | Security - prevents cross-site request forgery | Session | Slick |
| auth_token | Authentication for logged-in users | 7 days | Slick |
| tenant_id | Identifies customer account (Business) | 30 days | Slick |
| team_id | Identifies team workspace (Teams) | 30 days | Slick |
| security_check | Bot detection and security | Session | Cloudflare |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| language_pref | Stores language preference | 1 year | Slick |
| timezone | User timezone for correct time display | 1 year | Slick |
| ui_preferences | Dashboard layout and display settings | 1 year | Slick |
| notification_prefs | Notification settings | 1 year | Slick |
| theme | Light/dark mode preference | 1 year | Slick |
| agent_prefs | AI agent display settings | 1 year | Slick |
| workspace_view | Dashboard layout (Teams) | 1 year | Slick |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our Services.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Google Analytics - unique visitor ID | 2 years | |
| _gid | Google Analytics - daily unique visitor | 24 hours | |
| _gat | Google Analytics - throttle request rate | 1 minute | |
| slick_growth_ai_source | First observed AI referral provider after analytics consent, stored as a category only. Cleared on consent withdrawal or identity reset. | 30 days | Slick |
| slick_analytics | Internal analytics tracking | 1 year | Slick |
| page_views | Track pages visited | 30 days | Slick |
| session_duration | Measure time spent on site | Session | Slick |
| agent_usage | Track AI agent interactions | 30 days | Slick |
| token_usage | Track Slick Token consumption (Business) | Billing cycle | Slick |
3.4 Performance Cookies
These cookies help us monitor and improve Service performance.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| performance_metrics | Page load time tracking | Session | Slick |
| api_latency | API response time monitoring | Session | Slick |
| error_tracking | Error reporting for debugging | 7 days | Slick |
| cdn_node | Content delivery optimization | Session | Cloudflare |
3.5 Marketing Cookies
These cookies track visitors across websites to display relevant advertisements.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| fbp | Facebook Pixel - ad targeting | 90 days | Meta |
| li_sugr | LinkedIn Insight Tag | 90 days | |
| __hstc | HubSpot tracking | 13 months | HubSpot |
| _gcl_au | Google Ads conversion tracking | 90 days | |
| utm_* | Campaign tracking parameters | 30 days | Slick |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages:
4.1 Service Providers
- Vercel: Website hosting and delivery
- Cloudflare: Security and performance
- Stripe: Payment processing (on payment pages only)
4.2 Social Media
When you use social media sharing buttons or widgets:
- LinkedIn: Professional network sharing
- Twitter/X: Social sharing
- Facebook: Social sharing
- YouTube: Video embedding
4.3 Analytics Partners
- Google Analytics: Website analytics
- Hotjar: User behavior analytics (Enterprise customers only)
- Mixpanel: Product analytics
5. Cookie Management
5.1 Cookie Preference Center
Visit our Cookie Preference Center at www.getslick.ai/cookie-preferences to:
- View all active cookies
- Enable/disable cookie categories (except essential)
- Clear existing cookies
- Update consent preferences
5.2 Browser Settings
Most browsers allow you to control cookies through their settings. You can usually find these options in your browser's "Settings" or "Preferences" menu. Here are links to cookie settings for popular browsers:
5.3 Global Privacy Control (GPC)
We honor Global Privacy Control (GPC) signals. When your browser sends one, we treat it as an opt-out of non-essential cookies.
5.4 Mobile Devices
On mobile devices, you can also control tracking through your device settings:
- iOS: Settings > Privacy & Security > Tracking
- Android: Settings > Privacy > Ads
6. Consequences of Disabling Cookies
If you disable cookies, some parts of our website may not function properly:
- Essential cookies disabled: You may not be able to log in or use core features
- Analytics cookies disabled: We cannot improve our service based on usage data
- Marketing cookies disabled: You may see less relevant advertisements
- Functional cookies disabled: Your preferences (theme, language, agent settings) will not be remembered
7. Cross-Border Data Transfers
Some cookies may involve transferring your data to countries outside your jurisdiction. When this happens, we ensure appropriate safeguards are in place:
- Google Analytics data may be transferred to the US under Google's compliance measures
- Facebook and LinkedIn data is processed according to their international transfer policies
- We use Standard Contractual Clauses where required for EU/UK transfers
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. When we make material changes, we will notify you by:
- Posting the updated policy on our website
- Updating the "Last updated" date at the top of this policy
- Sending email notifications for significant changes
- In-app notifications for logged-in users
- Requesting renewed consent where required by law
9. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy team
Incredible Pods Technologies Ltd
Email: [email protected]
Response Time: Within 48 hours
Cookie-Specific Inquiries:
Email: [email protected]
Mailing Address:
Unit 02, Level 7
Gate Village Building 10
Dubai International Financial Centre
Dubai, United Arab Emirates
Quick Cookie Actions
Document Version: 2.1
Internal Reference: COOK-POL-2025-002