Cookie Policy

Effective Date: December 26, 2025
Last Updated: December 26, 2025

1. Introduction

This Cookie Policy explains how Slick AI ("Slick", "we", "us", or "our") uses cookies and similar tracking technologies on our website (www.getslick.ai), web applications, and services (collectively, the "Services").

By using our Services, you consent to our use of cookies as described in this policy. You can manage your cookie preferences at any time through our Cookie Preference Center.

This policy applies to all users of our Services, including Individual users, Teams members, Business customers, and visitors to our marketing materials.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Types of tracking technologies we use:

  • Cookies: Small text files stored on your device
  • Local Storage: Similar to cookies but with larger storage capacity
  • Session Storage: Temporary storage cleared when you close your browser
  • Pixels/Web Beacons: Tiny images that track user behavior
  • Device Fingerprinting: Technique to identify unique devices
  • SDKs: Software development kits in mobile applications

3. How We Use Cookies

We use cookies and similar technologies for the following purposes:

3.1 Essential Cookies (Always Active)

These cookies are necessary for the website to function and cannot be disabled.

Cookie NamePurposeDurationProvider
slick_sessionMaintains user session stateSessionSlick
csrf_tokenSecurity - prevents cross-site request forgerySessionSlick
auth_tokenAuthentication for logged-in users7 daysSlick
tenant_idIdentifies customer account (Business)30 daysSlick
team_idIdentifies team workspace (Teams)30 daysSlick
region_preferenceData residency selection1 yearSlick
security_checkBot detection and securitySessionCloudflare

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

Cookie NamePurposeDurationProvider
language_prefStores language preference1 yearSlick
timezoneUser timezone for correct time display1 yearSlick
ui_preferencesDashboard layout and display settings1 yearSlick
notification_prefsNotification settings1 yearSlick
themeLight/dark mode preference1 yearSlick
agent_prefsAI agent display settings1 yearSlick
workspace_viewDashboard layout (Teams)1 yearSlick

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Services.

Cookie NamePurposeDurationProvider
_gaGoogle Analytics - unique visitor ID2 yearsGoogle
_gidGoogle Analytics - daily unique visitor24 hoursGoogle
_gatGoogle Analytics - throttle request rate1 minuteGoogle
slick_analyticsInternal analytics tracking1 yearSlick
page_viewsTrack pages visited30 daysSlick
session_durationMeasure time spent on siteSessionSlick
agent_usageTrack AI agent interactions30 daysSlick
token_usageTrack Slick Token consumption (Business)Billing cycleSlick

3.4 Performance Cookies

These cookies help us monitor and improve Service performance.

Cookie NamePurposeDurationProvider
performance_metricsPage load time trackingSessionSlick
api_latencyAPI response time monitoringSessionSlick
error_trackingError reporting for debugging7 daysSlick
cdn_nodeContent delivery optimizationSessionCloudflare

3.5 Marketing Cookies

These cookies track visitors across websites to display relevant advertisements.

Cookie NamePurposeDurationProvider
fbpFacebook Pixel - ad targeting90 daysMeta
li_sugrLinkedIn Insight Tag90 daysLinkedIn
__hstcHubSpot tracking13 monthsHubSpot
_gcl_auGoogle Ads conversion tracking90 daysGoogle
utm_*Campaign tracking parameters30 daysSlick

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

4.1 Service Providers

  • AWS CloudFront: Content delivery and optimization
  • Cloudflare: Security and performance
  • Stripe: Payment processing (on payment pages only)
  • Intercom: Customer support chat widget

4.2 Social Media

When you use social media sharing buttons or widgets:

  • LinkedIn: Professional network sharing
  • Twitter/X: Social sharing
  • Facebook: Social sharing
  • YouTube: Video embedding

4.3 Analytics Partners

  • Google Analytics: Website analytics
  • Hotjar: User behavior analytics (Enterprise customers only)
  • Mixpanel: Product analytics

5. Cookie Management

5.1 Cookie Preference Center

Visit our Cookie Preference Center at www.getslick.ai/cookie-preferences to:

  • View all active cookies
  • Enable/disable cookie categories (except essential)
  • Clear existing cookies
  • Update consent preferences

Manage Cookie Preferences

5.2 Browser Settings

Most browsers allow you to control cookies through their settings. You can usually find these options in your browser's "Settings" or "Preferences" menu. Here are links to cookie settings for popular browsers:

5.3 Global Privacy Control (GPC)

We respect Global Privacy Control (GPC) signals. If your browser or extension sends a GPC signal, we will automatically opt you out of non-essential cookies and data sharing.

5.4 Mobile Devices

On mobile devices, you can also control tracking through your device settings:

  • iOS: Settings > Privacy & Security > Tracking
  • Android: Settings > Privacy > Ads

6. Consequences of Disabling Cookies

If you disable cookies, some parts of our website may not function properly:

  • Essential cookies disabled: You may not be able to log in or use core features
  • Analytics cookies disabled: We cannot improve our service based on usage data
  • Marketing cookies disabled: You may see less relevant advertisements
  • Functional cookies disabled: Your preferences (theme, language, agent settings) will not be remembered

7. Cross-Border Data Transfers

Some cookies may involve transferring your data to countries outside your jurisdiction. When this happens, we ensure appropriate safeguards are in place:

  • Google Analytics data may be transferred to the US under Google's compliance measures
  • Facebook and LinkedIn data is processed according to their international transfer policies
  • We use Standard Contractual Clauses where required for EU/UK transfers

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. When we make material changes, we will notify you by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes
  • In-app notifications for logged-in users
  • Requesting renewed consent where required by law

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Data Protection Officer
Incredible Pods Technologies Ltd
Email: [email protected]
Response Time: Within 48 hours

Cookie-Specific Inquiries:
Email: [email protected]

Mailing Address:
Unit 02, Level 7
Gate Village Building 10
Dubai International Financial Centre
Dubai, United Arab Emirates

Quick Cookie Actions

Manage Preferences | Request Data Deletion

Document Version: 2.0
Internal Reference: COOK-POL-2025-002